RETURNS AND REFUND POLICY

We at Anasthsirt.store are committed to customer satisfaction through quality products. However, if for any reason you are not satisfied with the product you purchased, we provide a clear return and refund policy to ensure your rights.

1. Return Policy – 30 Days

Products can be returned within 30 days from the date you receive the product.

The product must be in new condition, unused, unwashed, undamaged, and with all tags and labels intact.

Products that are part of end of season sales or are custom-ordered are not eligible for return.

2. Return Instructions

If you would like to return a product, please follow these steps:

  • Email [email protected] with your order number and reason for return. We will respond within 24-48 hours to guide you through the return process.
  • Once your request is confirmed, you will send the product back to the address we provide.
  • We recommend using a tracked shipping service to avoid lost items.

3. Cancellation of Order

At Anasthsirt.store, we understand that unexpected changes may occur after placing an order. You can cancel your order within 24 hours of placing your order to receive a full refund. Please contact us via email at [email protected] as soon as you wish to cancel your order. After 24 hours, the order will be processed and cannot be canceled, but you can still use our return policy.

4. Refund Policy

Once we have received and inspected the returned product, we will notify you of the approval or rejection of the refund.

If approved, the refund will be sent back to your original payment method within 30 business days.

Please note that refund processing times may vary depending on your bank or payment service provider.

5. Defective or Incorrect Items

If you receive a defective, damaged or incorrect item, please contact us within 7 days of receipt. We will assist with a free exchange or full refund in this case.

6. Contact Support

If you have any questions regarding the returns process or need further assistance, please do not hesitate to contact us:

E-mail: [email protected]

Address: 110 N McKinney St, Richardson, TX 75081, USA

Working hour: 8:00 AM – 6:00 PM (CST) | Monday – Friday